Privacy Policy – SMS and Email Communications
Effective Date: 25 May 2026
Last Updated: 25 May 2026
At Swim School of Slidell, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you subscribe to our SMS and email communications.
Information We Collect
When you sign up to receive SMS messages or email notifications, we may collect:
- Name
- Email address
- Mobile phone number
- Communication preferences
- Information submitted through forms or account registration
- Interaction data such as email opens, clicks, or responses
How We Use Your Information
We use the information collected to:
- Send appointment reminders, updates, notifications, and promotional messages
- Provide customer support
- Improve our products and services
- Personalize communications
- Maintain account records and communication preferences
- Meet legal and regulatory requirements
SMS Messaging Terms
By providing your mobile number and opting in, you consent to receive SMS messages from Swim School of Slidell.
Message types may include:
- Appointment reminders
- Account updates
- Order or service notifications
- Promotional offers and marketing messages
Standard message and data rates may apply.
You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
Consent to receive SMS messages is not a condition of purchase.
Email Communications
If you subscribe to our email list, you may receive:
- Newsletters
- Promotions
- Service announcements
- Product or account updates
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Transactional emails related to your account or services may still be sent when necessary.
Information Sharing
We do not sell, rent, or share your mobile information or email information with third parties for their marketing purposes.
We may share information with trusted service providers who help us deliver communications and operate our business, including:
- Email delivery platforms (Omnisend)
- SMS messaging providers (Omnisend)
- Customer relationship management systems (Google Analytics & Zapier)
- Payment collection partner (PayPal)
- Website hosting providers (Big Cartel)
These providers are only permitted to use your information to provide services on our behalf.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or misuse.
Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, or comply with legal obligations.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your communications preferences, contact us:
Swim School of Slidell
Email: [email protected]
Phone: 504-228-8859
Website: www.swimschoolofslidell.bigcartel.com